Trying to contact PayPal

oguzyildiz666
New Community Member

I'm trying to contact them for a login issue (very old account about to get terminated).

In Contact Us page, I can't email them, because it requires login. But then when I login with my other account, Email Us button disappears from the same page, while the other buttons remain. Is this a joke?

 

Also trying to chat them but it's not working, it just says it's unavailable now. Is there any way I can contact these people? Why do I have to spend so much time navigating through a broken labyrinth just to find a way to contact them?

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@oguzyildiz666 


have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.



Advice is voluntary.
Kudos / Solution appreciated.
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