Resetting password
Ashikanavas
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Posted on
Mar-21-2020
01:09 AM
I lost my old phone and I forgot my password. so I couldn't reset my password. when I tried to reset the password it's showing only my phone number verification.is there any other option to reset the password.
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Ysa_
PayPal Employee
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Mar-30-2020
09:27 AM
Hi @Ashikanavas. Hope all is well. Here is the steps on how to reset your password. Go to our Log In page. Click Having trouble logging in? Enter the email address you use for PayPal and click Next. (You'll be asked to confirm your identity by selecting a verification method.) Select how you want to recover your password, and click Next. (You'll be shown some options such as Have us call you, Receive a text, Receive an email, Answer your security questions, Confirm through Facebook Messenger or Confirm your identity using Google.) Kindly see link: https://www.paypal.com/us/smarthelp/article/i-forgot-my-password.-how-do-i-reset-it-faq1933?app=sear...
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