Reset Password

Sahil10
New Community Member

Hello sir

Hello,

sir i have new account in paypal and i dont remember the mobile no which i linked with paypal  and i didnt add any card only i remember the email id which i linked with paypal.

so how i reset my password

please help me.

Login to Me Too
1 REPLY 1

esid721248
PayPal Employee
PayPal Employee

Hi @ Sahil10,

 

Thank you very much for your query.

I am sorry upon hearing that you are having difficulty in logging in to your account. You mentioned that you only remember the email address that was linked to your PayPal account.  In order to assist you in resetting your password, you may want to check on these steps:

-go to www.paypal.com and click Login

- then click on Having trouble logging in

- enter the email address that you use for PayPal and hit next

- select on how you want to recover your password and click next (you will be presented with different options like receiving a text, receiving an email, answering security questions etc)

Please note that if you have selected to receive an email, then what we will do is to send you an email using the primary email address that you have on your PayPal account, on the said email, there will be a link that you will just click in order to change your password.

Hope this helps.

Take care and stay safe.

Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.