paypal does not send verification to a landline..I don't have a cell phone

[mekanik]

Currently (31/Oct/2020) paypal states that they will make contact via your landline if you are unable to use a mobile. the system does not work.

I have been unable to access my account for several weeks.

[kernowlass]

@mekanik 

You would need to contact customer services so that they can i.d. you another way and then add a cell phone number to your account.

Paypal phones are mostly non operational since covid but sometimes you get lucky. (use the guest option if you can't log in).
If there is one available it will show when you click help / contact bottom left of Paypal pages for options available in your country.
Live chat is randomly available.
You can send them a message.
Or have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.

[mekanik]

did you read my enquiry ? i am unable to receive a mobile signal at my location. i have contacted paypal (8 times)using my landline and the issue is still unresolved i was told to go into my account and access an app and this would allow me to verify my account, how am i supposed to do that when i can't get into my account? it would appear that EVERYONE is supposed to have a mobile phone, this is also the situation with one of my Suunto watches, it only downloads my training information via another app, if my bank goes the same route i will not be able to get my shopping on line next.

You reply was no help at all.

Regards

mekanik

[kernowlass]

@mekanik 

Did you read my post at all? You can contact customer services using your LANDLINE + guest option.

However what else do you expect us to do??? apart from giving you EVERY option there is for contacting customer services.

I responded to your post with the only options that are available, if they don't work for you then thats your problem and not mine.

But don't worry I will add you to my list of posters that I will never bother to give up my time to respond to and try and help in the future.