Questionnaire

[Rontrimble]

In filling out the required business profile questionnaire I accidentally put down that we are a partnership.  It will not let me change that.

[_Darwin_]

Hi @Rontrimble 

I hope all is well.

Thank you for raising this concern. To update your business details, go to Settings > Account Settings > Business Profile.

If the option to change the type of Business is not available, you may contact PayPal Customer Support instead to assist you better.

Hope this helps.

Kind regards,

[Ces2216]

Hi, 

Additional informatio:

We do apologize for the inconvenice. Since we only have limited customer service on the phone due COVID-19, you can maximize our Chat Support on the Contact Us option of any PayPal Page.

Click on the words "Help / Contact" at the bottom of paypal pages and use the phone option in the blue band at the top OR very bottom of page dependent on what country you are in. Scroll down past the list of help questions and click on 'Call us' bottom of that page. Log in and get the code.
OR
have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter