Paypal con not confirm my identity
gynne
New Community Member
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Posted on
May-26-2020
11:35 PM
I recently changed my cell number and home number and I wanted to access my paypal from my laptop. Paypal can not confirm my identity and I can not log-in. I wanted to add another credit card to my paypal account.
1 REPLY 1
Jeremiahjp
Contributor
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
May-26-2020
11:49 PM
I have this same problem, but with adding a new debit card... It asks for me to confirm by text, but says the number is not registered under my name, but it’s the only number on my account.

Haven't Found your Answer?
It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.
Related Content
- How to solved this problem in My Account Archives
- Paypal Bank account confirm not in My Money Archives
- Was this a phishing email? in PayPal Basics Archives
- Paypal is SOOO frustrating, things like this makes me want to close my Paypal account i swear. in My Money Archives
- one of my friend can't confirm his email in My Account Archives