No Credit Card on File Through PayPal Checkout

dhorrell
New Community Member

I just used PayPal to check out yesterday and now all of a sudden when I click on PayPal Checkout it's saying I need to add a credit card. If i login to my PayPal account I can see that I have two valid cards on file. Why is it now asking for a new credit card to be added? 

 

 

Login to Me Too
1 REPLY 1

makiig
PayPal Employee
PayPal Employee
Hi Goodday @dhorrell I am hoping all is well. We do appreciate your time and effort contacting us through this difficult times. I sincerely ask for apology for any inconvenience. I've included a link that might be helpful for you but if problem still persist You may chat with us by logging in to your Paypal account and go to Message center. You would see an option to chat with a representative. Or you may contact us through social media. Facebook (US) : www.facebook.com/paypal Twitter (US) : @AskPaypal https://www.paypal.com/us/smarthelp/article/how-do-i-confirm-my-debit-or-credit-card-faq1565?app=sea...
Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.