My other account is temporally locked ,how do i unlock it?

Tinten171YTG
Contributor
Contributor

So my other account cant sign in and neither will it let me talk to a paypal member either,cannot contact them so in kinda stuck,whats the email for paypl they respond to too.

 

Login to Me Too
2 REPLIES 2

ramberroya
PayPal Employee
PayPal Employee
Hi, Hope everthing is doing well. I understand your concern and thank you for contacting community forum. To gain access your account you have to enter your primary email adderess and need to make sure you have access to it. You can click the link in order to reset your password. If you can no longer access the primary email, you may consider creating a brand new paypal account using a different email address. Please click the link how to reset password. https://www.paypal.com/ph/smarthelp/article/i-forgot-my-paypal-password.-how-do-i-reset-it-faq1933?a... Hope this will help resolve the issue. Thank you. ***If you see a post that is helpful, kindly give the author Kudos or accept it as a solution. Thanks and have a great day! ☺
Login to Me Too

CreedenChris
New Community Member
I have followed these steps at least 20 times amd just get the message. Sorry we cannot confirm this is you. I cant get into my paypal and i need to pay bills
Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.