My other account is temporally locked ,how do i unlock it?
Tinten171YTG
Contributor
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Posted on
Apr-22-2020
06:40 AM
So my other account cant sign in and neither will it let me talk to a paypal member either,cannot contact them so in kinda stuck,whats the email for paypl they respond to too.
2 REPLIES 2

PayPal Employee
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Apr-23-2020
07:32 AM
Hi, Hope everthing is doing well. I understand your concern and thank you for contacting community forum. To gain access your account you have to enter your primary email adderess and need to make sure you have access to it. You can click the link in order to reset your password. If you can no longer access the primary email, you may consider creating a brand new paypal account using a different email address. Please click the link how to reset password. https://www.paypal.com/ph/smarthelp/article/i-forgot-my-paypal-password.-how-do-i-reset-it-faq1933?a... Hope this will help resolve the issue. Thank you. ***If you see a post that is helpful, kindly give the author Kudos or accept it as a solution. Thanks and have a great day! ☺
CreedenChris
New Community Member
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Apr-23-2020
09:27 AM
I have followed these steps at least 20 times amd just get the message. Sorry we cannot confirm this is you. I cant get into my paypal and i need to pay bills

Haven't Found your Answer?
It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.
Related Content
- Please unlock my account it is very important in Disputes and Limitations Archives
- reverse charge back in Disputes and Limitations Archives
- My account is locked and I can't unlock it, event by sending a ID Card. in Disputes and Limitations Archives
- Phone number changed in My Account Archives
- locked account in My Account Archives