Login security authentication problem
JackieKH
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Posted on
Aug-17-2021
09:14 AM
I am blocked from getting into my account because PayPal is not using my full mobile number so I can't receive the text or call to receive the code to get into my account, or message them
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Login and Password
2 REPLIES 2
kernowlass
Esteemed Advisor
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Aug-18-2021
03:32 AM
Contact options for Paypal are accessed by clicking help/contact bottom left of Paypal pages.
1. Paypal phones when available (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, during business hours you may also be able to message whilst logged out.
Or
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.
Advice is voluntary.
Kudos / Solution appreciated.
JackieKH
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Aug-18-2021
04:22 AM

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