Location identity
Matt276
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Posted on
Aug-04-2021
07:53 AM
Hi, I do not have any of the evidence to the options to prove my location due to being rural and having a Po Box on receiving statements. Is there any other alternative options to prove my location identity? (Other than Utility, tax, centrelink, bank).
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Account Status & Verification
1 REPLY 1
kernowlass
Esteemed Advisor
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Aug-06-2021
02:02 AM
If the link doesn't help then your best bet is to ask customer services.
Contact options for Paypal are accessed by clicking help/contact bottom left of Paypal pages.
1. Paypal phones when available (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, during business hours you may also be able to message whilst logged out.
Or
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.
Advice is voluntary.
Kudos / Solution appreciated.
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