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Hi AAAlistair,
I understand how upsetting it can be to have the wrong name on your PayPal account, and I apologize for the frustration this may have caused. In order to change a name on a PayPal account, we would require legal documentation showing that your name has been legally changed. This would be the only way to have the name updated. I'm sorry for any inconvenience this may cause, however this is to ensure that accounts remain in the control of the account holder and that everything remains secure.
- Ashley M
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Hi AAAlistair,
I understand how upsetting it can be to have the wrong name on your PayPal account, and I apologize for the frustration this may have caused. In order to change a name on a PayPal account, we would require legal documentation showing that your name has been legally changed. This would be the only way to have the name updated. I'm sorry for any inconvenience this may cause, however this is to ensure that accounts remain in the control of the account holder and that everything remains secure.
- Ashley M
If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution.
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It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.
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