I don’t receive the authenticator code
Laurens_
New Community Member
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Posted on
Dec-01-2020
06:47 AM
Hello, When I login I need to verify myself by entering the given code when PayPal calls me. Unfortunately the call doesn’t come through, so I can’t verify myself in any way. Next to this it doesn’t give me any other ways to verify myself. Can someone assist me please? I can’t connect any PayPal services, because I need to be logged into the website. When I do this, I get stuck at the verification once again.
Labels:
- Labels:
-
Login and Password
1 REPLY 1
kernowlass
Esteemed Advisor
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Dec-02-2020
06:45 AM
Contact options for Paypal at the moment are...
Paypal phones are mostly non operational since covid but sometimes you get lucky. (use the guest option if you can't log in).
If there is one available it will show when you click help / contact bottom left of Paypal pages for options available in your country.Live chat is randomly available.You can send them a message.
Or
have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.
Advice is voluntary.
Kudos / Solution appreciated.

Haven't Found your Answer?
It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.
Related Content
- How to solved this problem in My Account Archives
- My PayPal account declines payments received from gumroad in Payments Archives
- one of my friend can't confirm his email in My Account Archives
- Business Account Help in My Account Archives
- Paypal is spamming me with the same authentication code over and over. in My Account Archives