I can't close my business account!

Mjhay
Contributor
Contributor

When i created my account years ago, i accidentally made my account business account.
Paypal limited my account because i need to provide:
1. ID
2. Business Information

3. Business Address

Note:
My account is fully verified.
I never used my account on any transactions .
There are no disputes or claims associated with the account.

I tried closing my business account and yet PayPal informs me that i need to provide necessary informations first.
Whenever i tried to contact PayPal that i can't provide any of the business informations because i don't have business to begin with.
They still want me to provide business information before i can close my account.

Is this a dead end? I contacted them via email 5x already and still same answers.

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@Mjhay 

 

Ask if they will downgrade the account for you?


Advice is voluntary.
Kudos / Solution appreciated.
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