I have only just succeeded in changing my email address after an infuriating hour, I must say with the (partial) help of this forum. Whoever designed this aspect of the site should be shot. Didn't help that Kernolass gave some sketchy advice and then left the discussion in a huff because someone said the advice did not work. Well it did not work for me either - there is no " Update next to Email.", (I am looking at that page right now in another tab).
There is however an "Edit" by the Email, but if you click on it, it tells you you cannot edit it as it is your primary email (how many people need more than one?). It also has a "Remove" by it which if you click says you cannot remove but asks if you want to edit - so rinse and repeat. What an idiotic design; I would be ashamed of such nonsense on my amateur websites.
What is not made entirely clear is that you need to add the new email address as a sort of secondary while the old one is still there as your primary. PP sends you a "confirming" email to you old address that says (I am pasting this) "This is just to confirm that you added a new email address". That is BS because if you go back to you account it shows the new address as still unconfirmed. They are using the word loosley which does not help when computers are so fussy.
But separately PP send another email (to the new address) that gives a link to confirm the new address, and alternatively a button to click. The link does not work. The button does work, but it tries to launch a further instance of your browser, which my browser (Firefox) does not tolerate, so I had to shut everything down first, including this pageof advice.
Only then is the new email marked as confirmed, and you can then make it the primary, and then delete the old one. And sorry, I never saw a pencil icon the entire time.
Though marked "Solved", this issue is not. It will be solved when a competent web designer is employed to rewrite this area.
