How to add an additional email address in my paypal account.

sarkargopal588
New Community Member

I want to add additional email address with my paypal account. But every time when I try to add my another gmail ID, there shown a message that there is a problem and ask to contact customer service. Please help me as soon as possible. Because after adding that mail id I will change or update my email address with this newly linked mail id.

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1 REPLY 1

PayPal_Brooke
Moderator
Moderator

Hi @sarkargopal588

 

I am sorry to hear that you are having issues adding an email address to your account. Usually, when that error is received, it means that the email address is associated with another PayPal account. I would suggest calling our customer service so they can see if there is any action that can be taken for you at this time. 

 

Enjoy the rest of your day.

 

Thanks, 

Brooke

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