How can I add my complete zip code to my PayPal profile so that it matches the USPS zip code?

CaravanFiber
Contributor
Contributor

I need to re-route a package because my buyer neglected to tell me she had a new address.

My zip is currently listed in PP as 14886. My complete zip code is 14886-9005. I am unable to re-route a package through the USPS website because it does not recognize it as the same zip code of origin. I purchased my label through PayPal, and I know it's a 3rd party processing it, however--it pulls the info from my PayPal Profile and that I am unable to modify. 

 

I need to modify my zip code in my PayPal profile so that it matches the USPS requirement.

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