Error message when trying to log in to business account - sorry we are unable to confirm this is you

srgtserg
New Community Member

I have gone around in circles on this site and tried to get in contact with HELP from Paypal.

Their call center in TW is closed due to COVID.

The "leave a message" circles around to answers that do NOT help me.

I need an actual service rep to check what is up with my account and fix it.

Can someone at PAYPAL contact me to reset this glitch or something?

I have an e-mail address for work that I cannot use now. I tried to set up a NEW business account with that same address and it says I can't.

I'm locked out of the account. HELP!

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