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You gotta use the online chat thing and they'll send you a request to reset your password, then you have to send a picture of your id
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Even im having this issue i can't even do purchases/take money out of my paypal due to this dumb problem they need to remove. its not even a security measure/protection is literally just making it annoying to do anything with this damn service. honestly deciding if i should go back to cashapp its been 2-3 days since it started for me and not even paypal them self's have a way to fix it called them and he said "Wait 24 hours" i waited 2 days and its still **bleep**ed up
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You gotta use the online chat thing and they'll send you a request to reset your password, then you have to send a picture of your id
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