I would like to downgrade from a business account to a personal account. I have tried numerous times to use that chat function as well as trying to call the help centre, to no avail. When I select the contact us option there is no email selection. Any ideas how I resolve this?
Paypal phones are mostly non operational since covid but sometimes you get lucky. If there is one available it will show when you click help / contact bottom left of Paypal pages for options available in your country. Live chat is randomly available. You can send them a message. Or have you considered contacting Customer Service via Facebook or Twitter? You can send them a personal message from their facebook or twitter pages. It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.
Advice is voluntary. Kudos / Solution appreciated.
