Can’t log in
Charlottecrd93
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Posted on
Sep-15-2021
01:00 PM
When I try and log in it’s saying we can’t verify you? What do I do?
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Login and Password
1 REPLY 1
kernowlass
Esteemed Advisor
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Sep-16-2021
06:08 AM
Do you have a mobile (not landline) phone issued in your country and registered in just your name verified on your Paypal account?
Paypal are using mobile phones for i.d requirements for logging in and withdrawal funds for extra security measures.
If you go to the 'Help & Contact' icon on the PayPal website. Then if you click the 'Contact Us' link at the bottom of the page. From here, if you click the 'Password and Account Access' option, then 'Login Problems'. On the next page, you will see a 'Call Us' option. You do not need to be logged in to use this feature.
Advice is voluntary.
Kudos / Solution appreciated.

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