Can't delete past address on profile

White_Row05
Contributor
Contributor

Hi all,

 

I want to delete my old address from my account profile. When I try to remove them, I get a message saying "We're sorry, there seems to be a problem. If you keep seeing this, please contact Customer Services."

 

Which has led me here.

 

Has anyone got a solution?

 

Thanks,

 

~A

Login to Me Too
1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@White_Row05 


Contact options for Paypal are accessed by clicking help/contact bottom left of Paypal pages...

1. Paypal phones are slowly re-opening and increasing in numbers (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, during business hours you may also be able to message whilst logged out.
Or
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.


Advice is voluntary.
Kudos / Solution appreciated.
Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.