Can't delete Primary Email address

DOXY1
New Community Member

I have been following the posts re this problem and have entered and confirmed my new address in settings but there isn't anywhere that says remove next to the old address so just how do I get rid of it. Also a message says I must have 2 registered addresses before I can change the primary one but I have as I've just added the new one so I don't understand. Under the new address it says un confirmed but when I try to confirm it says it already is. Help

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@DOXY1

 

Go and click on the profile tab (icon next to log out) > click on the + and ''add'' another/new email address > verify it > go back and click on ''update'' and tick the box underneath that says ''make primary'' > then you should get the remove option by the old now longer primary email. You can remove that one or leave it on as you can have up to 8 email addresses on the one paypal account.




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