Business account to Personal

[JosephFoley]

So I upgraded my Paypal account to business but I no longer have a business and would like to go back to personal. I have sent emails without any response and calling at the moment is not an option. Is there any way to automatically change this?

[kernowlass]

@JosephFoley 

To request your account is downgraded please follow the steps below:

1. Go to www.paypal.com/uk and log in to your account.
2. Click Contact near the bottom of any page.
3. Select Email us.
4. Choose ‘Managing My Account’ in the Topic box, then select ‘Change account type’ in the Subtopic box and lastly select 'Downgrade my account' from the drop-down box.
5. In the Message field please write that you would like to downgrade your account and the reason why. Then, click Submit.
6. We'll review your request and email you back within 24-72 hours.

If you downgrade your account to a Personal account, please be advised of the following:

• You are able to downgrade from a Business/Premier account to a Personal account only once. If you upgrade your account to a Business/Premier account in the future, you won't be able to downgrade to a Personal account again for the lifetime of the account
• All payments received into a Personal account from eBay, auctions, Personal payments and Website Payment buttons (e.g. Buy Now Buttons, PayPal Shopping Cart, or Subscriptions payments), will be limited to the Personal account's Receiving Limit of €2,500 (or currency equivalent)

[JosephFoley]

I do not have the 'Manage my account' option

[ljkay]

Hi! I don't have that option either and have the same issue, except mine was never a business and I didn't realise I set it up that way. Did you manage to resolve this @JosephFoley ? I haven't yet! 

[kernowlass]

@ljkay

@JosephFoley 

Then choose any option or phone them or Facebook them or Twitter them or email them............doesn't matter you just have to contact customer services to downgrade a paypal account.