Blocked Paypal Account

Maya231
Contributor
Contributor

Hello, I received money to my paypal account and I was trying to transfer them to my bank account. I couldn`t. Then PayPal blocked my account due to "unusual activity"and they "couldn't confirm it was me". Now I can't login, because I don't remember the answers to the security questions and that is the only option. I`m the only one who is using this account and I always login through my phone with fingerprint or through my laptop I don't understand how they can't confirm it was me, this was before the security questions. What can I do to fix this?  I will be very glad if someone has suggestions! 

 

paypal account is blocked Account limitation I was blocked by the PayPal Security System for a transaction 

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kernowlass
Esteemed Advisor
Esteemed Advisor

@Maya231 

 

You need to contact customer services to resolve any account specific issues.
Click help / contact bottom left of Paypal pages for options available for your country.

Or have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.



Advice is voluntary.
Kudos / Solution appreciated.
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