Authentication required but I have a new telephone number

Lemonjug
Contributor
Contributor

When I tried to log into my paypal account I received a message that additional authentication was required. This requires Paypal to contact me at the phone number I supplied when I first joined up. But I've got a new phone since then and I can no longer be contacted at that number. I've tried to contact them by telephone but I can't get through. I'm now locked out of my account. Can anyone help?

Login to Me Too
1 REPLY 1

Lemonjug
Contributor
Contributor

It would be great if someone from Paypal would get in touch about this.

Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.