Address issues for some reason

[Shiihoru]

Hello, 

So, i live in Romania, where we have an ID which is used to prove your address, but when i linked that as a proof of address, it got rejected for some reason. Is there anything else i could show them, as i do not own the house that we live in, nor am i paying for any of the utilities?

[kernowlass]

@Shiihoru 

https://www.paypal.com/us/smarthelp/article/what-kind-of-documentation-can-i-provide-to-prove-my-ide...

[Shiihoru]

[kernowlass · Accepted solution]

@Shiihoru 

What kind of documentation can I provide to remove my account limitation?

If your account is limited, we may ask you to provide documentation to help us verify you or your business. This may include documents to provide your identity, address, a recent name change, or business documents. You can find a list of requested documents in the Resolution Center.

Before sending us anything, please be sure that your document:

• is legible.
• shows all four corners of the page.
• does not have information blocked or blacked out.
• matches the information on your PayPal account.

Proof of identity
The following is a list of acceptable documents you may provide:

• Government issued ID, such as a driver's license or passport
• Employment authorization card
• Permanent resident card

Proof of address
These documents must be dated within the last 3 months to be considered acceptable:

• Current utility bill dated within the last 3 months
• Bank, credit card, or financial statement
• Cell phone bill

Legal name change

• Marriage certificate
• Certificate of divorce
• Name change certificate
• Certificate of commitment

Business Documents

• Articles of incorporation
• Current business license
• Any business documents/forms approved by and filed with the business's governing state

Here's how to upload files for your limitation:

1. Go to the Resolution Center.
2. Click Resolve in the Action column of each limitation step.
3. Follow the on-screen steps to upload documents.
4. Click Send Files.

Once you've provided the required documents, we'll review them and send an email confirmation letting you know if we were able to verify your identity. The time it takes to restore account access varies, depending on the type of issue.

[Shiihoru]

Hi, thank you so much for your help. I just got a mail that helped a lot as well. 

Have a nice day!