The facts are the product was not delivered to me until about three weeks after the purchase. It took me a week to have the radio / gps installed. It stopped working properly that day. After returning the first unit, a second was sent...about three - four weeks later I get the second unit. It lasted two days. I requested a refund from the dealer. "Eric" said not a problem. I send the unit back....they say it did not get there until about three-four weeks ago with a reply of the refund is not a problem. Throughout all this there were nice emails back and forth saying the product is good and the seller will make it right . xxxxxxxx eventually replied they cannot refund my money because it is past 45 days from purchase. xxxxxxxx has the radio/ gps and my 599.00 US. I asked xxxxxxxx to send me a check....with no reply. I instructed them how to send me money to my pay pal account..no reply. I asked trustigo to crefit my ebay account...no reply. I asked e-bay to work with the seller to return my money...no reply. So far E-bay and pay pal are no help...because of the 45 day rule I guess. Seems to me this is different. Bottom-line the product did not work as advertise and trustigo has my money. I have emailed e-bay and pay pal with these facts....so far all I have in return is the standard form email.
