Close the account

puneeth125
New Community Member

Hi, i cannot close my account and it tells me to contact directly to paypal since my account is limited. But I can't contact paypal via phone because it keeps hanging up and tells me to message through the website. But I can't message in the website because my account is limited. There are no options left to contact please help

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kernowlass
Esteemed Advisor
Esteemed Advisor

@puneeth125 

 

You can't close a limited account unfortunately. You would have to resolve any limitations first.

https://www.paypal.com/cshelp/article/how-do-i-contact-paypal-customer-service--HELP378

 


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