Urgent ! partnership without company registration number, lifting limit is not possible

[agnesukseller]

Hi.

I need to provide company registration number, which we do not have because we are only a partnership.

The problem is, we nearly reached the receiving limit, and we have customers daily.

I contacted Paypal about it several times, but they still want us to provide company registration number.

I attached all the documents we have, there is no more things I could do about it.

What should I do to get my limit lifted? 

Thank you

[PayPal_Sophie]

Hi agnesukseller,

Welcome to the Community Forum! Sorry to hear about the issues you're having with this, and any confusion caused.

If your business is registered as a partnership and you have documentation to show this, I'd recommend uploading this. You should not need to provide a business registration number if this is the case.

The other document we would require is a proof of ID document for the person named on the account. We can normally accept a driver's licence or passport as proof of address. You can upload this to us from your account's Resolution Centre any time.

If you have any further issues or concerns, please contact Customer Support directly. You can find our contact details by clicking on 'Contact Us' at the bottom of any page when logged in. Alternatively, you can contact us via Facebook (www.facebook.com/PayPalUK) or Twitter (@AskPayPal) for assistance.

Thanks in advance,

Sophie

[agnesukseller]

Thank you for your reply.

I've already uploaded all the documentation we have, and a copy of my ID, but we do not have business registration number, only ref numbers from HMRC. 

I am now waiting for the answer, if these are not acceptable, I will get back here.

Thank you

Agnes

[agnesukseller]

They checked the documents I sent, and they still want me to provide business registration number. I have already sent our partnership UTR number  and my accountant said ,they should accept it, as this is our business registration number.

The main problem is that we will reach the limit within a few days.

Any Suggestions? 

Thank you .