I have problems removing my account limitation.

nevis1999
Contributor
Contributor

Hello i got my account limited on 27 July 2015 for possible unauthorised account access, the limitation has been since then and not removed. Paypal needs some more information from me, in the Resolution Center the final issue i have to resolve is link and confrim your credit/debit card. I click the resolve button, i enter my card numbers but when i submit it gives me an error saying that my account is limited and i cannot add an credit card. Please help me.

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1 REPLY 1

PayPal_Jessica
Moderator
Moderator

Hi Nevis1999,

 

Thanks for posting in the forum and apologies for the late reply. Sorry to hear about the limitation on your account. If you are still unable to get this resolved, please contact us via Facebook https://www.facebook.com/PayPalUK or Twitter: @AskPayPal and we will follow up. 

 

Thanks,

Jessica

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