Failed payment

Birchallwendy42
Contributor
Contributor
Pls tell me why when I have gone to pay for goods I get a message Saying insufficient funds when this is not so
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3 REPLIES 3

kernowlass
Esteemed Advisor
Esteemed Advisor

Is it an international transaction??

 

If so are you trying to pay with funds in your paypal balance.?


Advice is voluntary.
Kudos / Solution appreciated.
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Birchallwendy42
Contributor
Contributor

Richard61
Contributor
Contributor

I have a similar problem.

After buying and selling on ebay for a few years, using paypal without a problem, I suddenly got an email to say that a payment had been refused due to lack of funds in my bank account. I knew this was wrong but felt I had to check to make sure. My bank account has a healthy balance but now I have a negative paypal balance showing and seem to be blocked from using paypal to both clear the refused payment and pay for other items I have "won" in auction.

Through no fault of my own I now find myself having to contact sellers and trying to explain why I've not yet paid for goods. To the seller it looks as though I'm bidding for items I can't afford to pay for, which is both untrue and very embarrassing.

My ebay, paypal and bank are all U.K. 

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