why pay pal can not take off finance fee???

potoman
Contributor
Contributor

i bought one item 12.14 2009. seller did not send a item after 14 days past.

i disputed transaction i was waiting answer from seller.

during that time, i received  bill, and i did not pay for it.

after one month, seller sent item,  i cancel this dispute in resolution center.

2,03,2010 i receive statement, there is finance fee.

I speak to customer service, I can not pay finance fee,and explain it.  "i did not receive item, so i could not  pay for it"

if case is in resolution center, it has to be hold all processing. it is my reason. ,

but they only say "we can not take off fee in computer" , they can not even explain any others.

the worst thing is supervisor says it.

i am going to try to solve it, please, i want to speak to someone who can  use computer in paypal. 

 

 

 

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