Seller had wrong email address on ebay listing,

sundoober
New Community Member

Now she wants me to change the recipient's address, (she missed an h in her email address in the payment bar)  How do I change it and get this payment on it's way?  It is undeliverable to this unregistered (incorrect) address?  I am using my Paypal Buyer Credit account.  

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3 REPLIES 3

skier
Advisor
Advisor

If the payment was sent to an email address that is not registered then the sender can cancel it from the transaction details otherwise, if the transaction remains unclaimed for 30 days, it will be returned to the sender.

 

 

Regards,

 

skier

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sundoober
New Community Member
But I want to pay her for this item, How do I get the payment to her?
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skier
Advisor
Advisor

Use send money feature from within your account and the correct email address or ask her to send you an invoice from her account.   The second option would be better as you would have an invoice of proof of purchase.

 

Regards,

 

skier 

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