New to this, hope I haven't goofed up...
I purchased a product from The Post Media Network, Registry Patrol. The product would not open properly when I downloaded it off the internet. I contacted the company by e-mail, no phone number available, appears to be Canadian. They sent me the same program code again and I ended up with the same response, nothing. How do I stop payment or get a refund for a defective product? They boast a 100% satisfaction guarantee? What do I need to do? I've never used Pay Pal before? I'm aware that I can dispute it with my credit card company, but was hoping for a more amicable solution.
