Paying Shipping Labels Using Bank Account

BookHunter84
New Community Member

Hi.  I have two bank accounts in PayPal.  I used to pay my shipping labels through my bank account "A".  When I added bank account "B" (and made it primary) my shipping labels now are being paid by my credit card!  Both bank accounts have been confirmed by PayPal.

 

How to I change the "pay by" option so when I print my shipping labels it automatically pays using the bank account of my choice???

 

Thanks in advance.

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2 REPLIES 2

Stacie
Contributor
Contributor

After you create your shipping label- as in pick carrier weight etc , Then you go to the Confirm and Purchase page, On that page scroll down you will see SOURCE OF FUNDS - click more funding options. From there you should be able to pick what account you would like to use to pay for your label. I hope this solves your problem. If not calling paypal customer service has always been very fast and helpful when I have called.

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Gidget
New Community Member

I am wondering if this was resolved for the asker, because I am having the exact same problem and changing the funding source DOES NOT WORK because it simply backs up and asks me to change to a back-up source, and will only work with a credit card.  And NO, calling them did NOT work either!

 

Like the other person, I added a new bank account, both are confirmed, and now neither one can be used to pay for a shipping label, it will only let me use a credit card.  This is a real problem for me because I only have a little credit available on my credit card!  I called Paypal and they told me it was not to do with adding a new confirmed bank or my new confirmed address,  that some other user had created a security risk for this type of transaction and that I should add funds to my Paypal account if I want to pay for labels with my bank.  But it takes 3-5 days to add funds, I make sales daily and ship within 24 hours, and I don't know ahead of time how much I will need!  I don't have a bunch of money I can just live without while it sits waiting to be used for shipping.  I need to be able to use my bank account to pay like I did before!  The lady on the phone could not tell me what I can do to resolve this or how long it will be before they fix whatever is causing it.  Has anyone found a solution for this?

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