I created a claim but was not given the opportunity to respond to the sellers lying comments.

djabby
New Community Member

What can I do to stop payment for non functioning cell phone?

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1 REPLY 1

PayPal_Colin
PayPal Employee
PayPal Employee

djabby--

 

If you filed a claim, then they funds were held in the seller's account at the point when you filed.

 

If the purchase was on eBay, you're fully covered for the purchase price as well, even if the seller didn't have the money in their account to be held.

 

Please post back here to let us know how the claim is worked out.

 

Colin

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