How do I create a redirect to my website after checkout?

Cambridgeshire
Contributor
Contributor

My customers have to click on a button after checkout, in order to go back to my site so that they can access the product they purchased.

 

Many (most) are missing this and then e-mail saying they didn't get the product.

 

I've seen other companies have an automated redirect where the customer is automatically redirected to the opt-in page or download page after checkout.

 

How can I do this?

 

Thank you.

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4 REPLIES 4

Marketing_Maven
Contributor
Contributor

I, too, would like to know how I can do this.  Let me know if you find out.... just post a reply to this message.  Thanks!

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skier
Advisor
Advisor

Auto Return and IPN.

 

One method for Digital Downloads is to enable the Auto Return feature in your Account Profile. After a successful transaction, the buyer is immediately sent back to a specific page where they could download the item. Note, using this method, the URL can be shared with others as it is not secure.

Another method would be to use PayPal's IPN feature along with Auto Return. This method does require additional programming skills. After the payment is processed, PayPal posts the transaction details to your IPN script. At this point, you could have your IPN script either send out an email with the item as an attachment, or an email that has a link to a secure page where the item can be downloaded from.

 

"Auto Return" immediately brings your buyers back to your specified URL upon payment completion. This feature replaces the standard PayPal hosted "Payment Done" page with a page hosted on your website.

To set up Auto Return, you need to turn it on in your Account Profile and enter the return URL that will be used to redirect your buyers back to your site.

Log in to your Account
Select "Edit Profile"
Under "Selling Preferences"
Select "Website Payment Preferences"
Note first option - Select "On" - Auto Return for Website Payments
Enter the Return URL.
Click "Save."

The Return URL specified in your PayPal Account is good for all transactions however, you can override this by using the "return" variable in your individual item button code and direct the buyer to a different URL. The example line below is for "clear text" item button code:

 

 

<input type="hidden" name="return" value="http://www.yourwebsite.com/successful.html">

 

 

How Auto Return Works:
* If the buyer pays with a PayPal account, they are automatically taken back to the site.

* If the buyer pays with the Credit Card Option, they are taken to the receipt page where PayPal gives them the chance to print out a receipt. This is a legal requirement. After that, the buyer must click on the "Return to Merchant" link in order to return to the site.

Notes: The Credit Card Option or PayPal Account Optional is turned on by default for new PayPal Premiere and Business accounts. With PayPal Account Optional turned off, people without PayPal accounts must sign up for a PayPal account. They can pay by credit card, but they must agree to sign up for a PayPal account before completing their transactions and making their payments. Only Premiere or Business accounts have PayPal Account Optional in their account profiles. With Personal accounts, the checkout experience is as if PayPal Account Optional were turned off.

 

 

 

And if all of this is a bit geek!   The easiest solution for digital downloads is go with a 3rd party Digital Goods Delivery service.   For example, this one is easy and fast to get connected with.

 

 

Regards,

 

skier

 

 

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Cambridgeshire
Contributor
Contributor

That's what I needed!  Thanks SO much skier for the helpful information.

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judithraj
New Community Member

How do you re-direct after a failure to a 'Try Again' Page? Is there a configurable field on Paypal where this url/ page can be configured?

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