Change account type on my account???

[davelafran]

How do I downgrade from a premier account to just a personal account.  I have not used paypal in a while and I am trying to use a US Bank  Reliacard on my paypal.   Please help.

[Scurvy]

Great question!  I 2nd it.  How do we quit bleeding money for unneeded services?  Why is this impossible to find on Paypal?

[Scurvy]

Try this, as pasted from Paypal's "Sarah" online "live chat" help indicates:

Sarah - PayPal
Before you downgrade your account, please click here and consider the advantages of a premier or business account.

That said, PayPal Customer Service can help you change your account type.

To find the contact information for your PayPal account:

1. Log in to your PayPal account.
2. Click the Contact Us link.
3. Click the Service Center link in the Help by Phone section.

[cooperdock]

is every one blind

[cooperdock]

what is my profile

[skier]

Assuming you are referring to your PayPal Account Profile, this is where all your account settings and preferences are stored.  

Login to your Account.

Click on the Profile link.

There you are.

Regards,

skier

[skier]

Downgrade PayPal Account

You will not be able to downgrade your account yourself. You will have two options to get this actioned.

1. Call Customer Service and request that they downgrade the account for you.


PayPal Customer Service:
US/Canada
1 - 888 - 221 - 1161
or
1 - 402 - 935 - 2050

4:00 AM PST to 10:00 PM PST Monday through Friday
6:00 AM PST to 8:00 PM PST Saturday and Sunday




BUSINESS SUPPORT US: 1-888-215-5506
UK/IRL: +44 (0) 8707 307 191
BUSINESS SUPPORT UK: 08707301880, BS Email: business-support @ paypal.co.uk
China: 86-21-2891-3401
Australia: 1-800-073-263
France: 0821 230 233
Germany: 0180 500 66 27
BUSINESS SUPPORT DE:0180 500 7590
TeleSales DE: 0800 1012109
Spain: 902 885 248
Italy: 848 390 110
Switzerland: +49 180 500 66 27
Belgium: 070 359 905
Netherlands: 0900 2658950
Rest of Europe: 00 353 1 436 9111
Other countries: 001-402-935-2080



2. Contact Customer Service via the secure webform from within your account and request via email that the account be downgraded.

These are the only ways to get your account downgraded, as you have to be confirmed as the account holder before an action such as this can be taken on your account.

Regards,

skier

[cmlom36360]

I called the CS number provided by skier and she told me that I was allowed to SWITCH back to a Premier account only ONE TIME.  If I change back to my personal account now and then switch back to a Premier account later  I WILL NOT be able to switch back to a Personal account ever again. Hope this helps someone!