CLOSE MY ACCOUNT 21 DAY RULE WAS LONG TIME PAYPAL USER

Hobbiezonescom
Contributor
Contributor

SOLD 2 GTX 295 Video Cards on EBAY Total $900.

 

I have Mailed them and EVEN told them the S/N on each Video Card.

 

Have called serval times and EACH time the BS just never ends.

 

You Will Read below that THEY cant TRACK shipments so that is why holding money just hit the link and it will show tracking on Video Card Shipping was paid for on PAYPAL.

 

Please check the links out and see my low 45 star score Trust me it many have never left feed back.

 

My Ebay account will be closed also after this Very happy for everyone that has Bid and Paid for Things that have sold over the years. 

 

Paypal you know how many times I have used this account pages and pages of transactions.

 

Here is a Link to my web site http://hobbiezones.com/page95.php

 

Have Sold all 4 of them do you think that these 2 would be diffrent ?  One never did do feed back and the other one here is the link http://cgi.ebay.com/ws/eBayISAPI.dll?ViewItem&item=320446117001  One fine sale and would be happy to sell to again.

 

Sorry if this is a long post and hard to Follow ,  It just shows how upset I am with this and have not tried to make some cover post I am Laying it right out in the OPEN here are the Transactions and WHO I am .

 

 

 

 

PAYPAL I WANT MY MONEY

 

 

 

 

 

 

 

Original Message Follows:
------------------------ 
Form  Message 
customer  subject:  Can  I  have  my  MONEY  ? 
customer  message:  Which  auction  website  are  you  using?:  'eBay' 
Transaction  ID:  '############' 
Additional  Information:  'Well  just  wanted  to  SAY  how  disapointed  I  am  
with  Paypal  right  now  and  will  be  the  reason  for  account  close  after  you 
let  me  have  my  money. 
 

http://cgi.ebay.com/ws/eBayISAPI.dll?ViewItem&item=320459215246&ssPageName=STRK:MESOX:IT

 

 

http://cgi.ebay.com/ws/eBayISAPI.dll?ViewItem&item=320458041190&ssPageName=STRK:MESOX:IT

 

 
Did  a  listing  Starting  on  the  11  /  29  /  2009  and  listing  was  for  7  days  

Then  sale  was  made  .   Money  was  sent  paypal  and  Video  Card  was  shipped  
out  on  monday December 06, 2009  and  the  hope  was  to  have  some  extra  money  
for  x-mas  but  not  the  case  funds  will  not  be  even  open  till Dec 27, 2009 so  this  total  sale  TOOK  28  days   1 / 12  of  a  YEAR. 
 
On  top  of  that  a  fee  of  $17  come  on  per  Video  Card. 
 
You  have  almost  $900  of  my  money  locked  up  for  21  days. 
 
On  top  of  that  you  charge  me  like  it  is  nothing  but  yet  on  newegg  you  
are  offering  a  10%  cash  back  if  I  pay  with  PAYPAL  
 
I  see  how  this  is  working  out  ,   LOOK  at  how  many  times  I  have  sold  on  
ebay  with  this  account  and  have  had  no  problems  . 
 
Can  I  have  my  money  or  not  ?  
  
 

 

 

Dear


Thank you for contacting PayPal.

Hello my name is Joe Marie. , I do apologize for the
inconvenience and confusion this may have caused you and upon cehcking
the two payments being held for $450.00 USD, both are international
shipment. And since we cannot track international shipment, the only way
for the funds to be released is if the buyer leave positive feedback on
eBay or after 21 days from the time the buyer completed the payment.

If your buyer will not be able to leave positive feedback the funds will
be released on your account on Dec. 27, 2009 for the Dec. 5, 2009
payment, and Dec. 28, 2009 for Dec. 5, 2009 payment. I can understand
that it can be really frustrating when your payment is
held. Be assured that your payment is held just for security reasons.

We don't want to lose our valuable member like you because of such
policy as you've the option to get your payment released quickly. eBay
initiated this policy to make eBay safer place to trade. Sometime the
buyer makes the payment and then the seller does not send the item. eBay
would never think you would engage on such activities, however when we
make changes as large and site wide as this, we have to keep the entire
eBay community in mind, and decide what would benefit the majority of
members. We agree that due to few handful numbers of fraudsters, sellers
like you feel that it is unfair.

I understand that it is difficult, however it is how the system is
currently set up. Please be advised that these concerns are being taken
into consideration by PayPal and we will research on this to further
update the service to provide better and more convenient transactions
for you.

I’ll be glad to hear from you if you need clarification and we will do
our best to give you immediate answers. Thank you for choosing PayPal
for your online payment needs.  We appreciate your business.

Sincerely,
Joe Marie
PayPal Consumer Support
PayPal, an eBay Company

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8 REPLIES 8

Hobbiezonescom
Contributor
Contributor

Well Had another 31 min and 48 sec phone call with them.  No luck .  They say that Yes It is your money and I say ok I want to SPEND it  were SORRY you cant do that.

 

Intill the BUYER gets the Video Card you cant have your money .

 

So in the end I hope the WORLD can Ship it and get it to some one that is about 5000 miles from my HOUSE.

 

I have no control over that I shipped it and if you can find the BOX somewere on this world you will find a Video Card in it and I have the S/N to it so your holding me accountable for what the shipping does.  How can that be ?

 

 

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Hobbiezonescom
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Contributor

Dear , Thank you for contacting PayPal. My name is Sheri and I am sorry you are having to incur holds. I realize this can be frustrating. This email was sent to provide you with more information on payment holds. You may have recently received a hold, or you may have requested information on holds. Why are payments held? We hold payments to help make sure transactions are completed securely and that your customers are satisfied. A held payment will be released once we confirm that the buyer received the item or after 21 days. If we hold your payment, the amount held will appear as “Pending” in your PayPal balance until we release the funds. You will still have access to all other funds in your PayPal account. Why does PayPal use payment holds? Payment holds ensure that sellers have sufficient funds in their account if, for example, a customer files a dispute. This pending balance helps make sure that you’ll have enough money in your account to cover any buyer claims. We know this is a change in the way we do business with you and we hope you understand that, if you incur a payment hold, you haven’t done anything wrong.

 

 In deciding whether to apply payment holds, we review many factors including transaction activity, business type, and customer disputes. How do I find out more about the hold on my transaction? 1. Go to the PayPal website and log in to your account. 2. Click “Account Overview” at the top of the page. 3. Click “Pending Balance". You’ll be able to view hold details, including the estimated length of the payment hold. Ebay item holds are used to improve security and buyer confidence on eBay. For new sellers or sellers with less-than-optimal customer satisfaction ratings, payments may be held as a precaution until the buyer receives their item.

 

 Your payments will typically not be held if you meet all the following requirements:

 

* You have been an eBay member for 6 months or more.

 

 * Your total feedback score is 100 or greater.

 

 * Your buyer dissatisfaction percentage is less than 5%. Or, if you meet all the following requirements:

 

* Your average detailed seller rating is 4.5 or greater.

 

 * You have received 20 or more detailed seller ratings in the last 12 months.

 

 * Your buyer dissatisfaction percentage is less than 5%.

 

 

 If you’ve had more than 5% dissatisfied buyers in the last 30 days, you are required to offer PayPal or a merchant credit card. If you don't yet meet these criteria, we recommend that you implement best practices to reduce buyer disputes, claims and chargebacks.

 

Once the requirements are met the item holds will discontinue.

 

 If you have any further questions, please feel free to contact us again. Sincerely, Sheri PayPal Consumer Support PayPal, an eBay Company

 

 

 

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Hobbiezonescom
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OH THANK YOU SO MUCH PAYPAL YOU LET ME HAVE MY MONEY NOW THAT IS SO KIND YOU OVER CHARGING MONEY HOLDING THEIVES

 

 

Now to get it Transfered and get the 2nd Ebay Sale HOLD you got on me.

 

 

CUSE WE ARE DONE.

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Hobbiezonescom
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Contributor

OMG PAYPAL YOU LET ME HAVE MY MONEY

 

 

I AM SO HAPPY AND MAD AT THE SAME TIME OVER THIS EBAY FEES AND PAYPAL FEES AND 21 DAY HOLD.

 

You offer so much buyer protection that and is much over what the SELLER has.

 

One VERY HONEST buyer and seller and my EBAY sale adds show it with

 

PIC's, 

 

Youtube Videos made just for sale

 

Web site links

 

And Tons of Messages back and forth to the buyer or seller

 

I feel very LUCKY to get out of this with my MONEY and not some buyer scam then I have to spend 500 hours to PROVE that yes I did my part.

 

I will sell still on the internet cuse you can reach so many people but it wont be at  EBAY / PAYPAL

 

That I only have 2 words 

 

 

"""""""""""""""""" CLOSE ACCOUNT """""""""""""""""""""""""""

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Hobbiezonescom
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Well looks like Jan 4 they may let me close account cuse even after all this ya still cant close the account.

 

PayPal you are on your A game in putting blocks up dont ya think .

 

Started on 12/19/2009 to close account and still unable to do that just got off phone with paypal and he is going to send it to his uper people and see if they can get the 21 day holds removed.  But Bottom line is on next sale it still would be there even if they TOLD me that it was not.

 

If you would want to fix anything PAYPAL on the hold is let us have the shipping money so we can ship.

 

 

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Hobbiezonescom
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Well one more time LIE PAYPAL

 

Phone call other day and it was JAN 4 2010 and now was just checking if could close it before that and WHAT YA KNOW  it is going to let me close account.

 

LIE
LIE
LIE
LIE
LIE

 

Come on PayPal after 300 transactions with YOU cant ya talk stright with me , It is my bank account info you guys have so you need to be right,  but I can see your not playing that way.

 

What a joke and so happy to get my money and after that SCARE DONE with PAYPAL

 

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Hobbiezonescom
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Contributor

It was so long to get account closed and GOT IT DONT

 

Now the ACCOUNT IS CLOSED   ABOUT TIME !!!!!!!!!!!!!!!!!!!

 

Your holding our money and making money off of it AINT YA well not with me any more.

 

Account is COLSED 

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StonePilot
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I have had an eBay account since 1999 and an early PayPal account too.  I will NOT stand for the 21 day holds that my account has been receiving either.

 

I simply will not use PayPal and eBay anymore.  I can get 75% of the price on craigslist and get cash in hand in 1 day.  That's a much better deal that waiting for holds to clear.

 

I'm done.

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