Paypal holds on my money

[shoppingtrip201]

Hi I sold an iPhone on ebay (ebay id 230954608852)  and the buyer left positive feedback on 19 April 4 days ago) however my money is still on hold? does anyone know why?

[kernowlass]

How can I get the payments released before 21 days.

1. If your buyer leaves feedback (pos) then funds are normally released within 48 hours of that feedback being left.
2. If you decide to send an item trackable then you can add the tracking number to the details of the paypal transaction and funds are then released when the item shows as delivered + 3 days.

What if I have met the criteria for release and the funds are still held.

The release of payments is not automatic before 21 days, so you need to email or phone paypal via "contact us" bottom of paypal pages with the transaction i.d's of the payments involved. State how you met the criteria for release of funds before 21 days eg feedback or a tracking number.

[shoppingtrip201]

that doesnt seem like a very good system, it would appear that I have to phone or email paypal every time I sell something, or wait for 21 days.  you would have thought a multi million pound buisness like paypal and ebay would be able to afford programers to build an automated system.

[kernowlass]

Yes i agree, once you have met their "rules" the money should be released promptly.

[shoppingtrip201]

thanks for agreeing but that doesnt really help the situation, paypal are a law to themselves.