I've sent money to a wrong email address

maximusprime33
Contributor
Contributor

Can any body help, I have bought something and mis read the email address. The transaction shows as completed. I have tried to go through the resolution centre and can't find a subjuect to link that error to.

 

Is there another way??

 

Frances

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2 REPLIES 2

kernowlass
Esteemed Advisor
Esteemed Advisor

Email that email addy you paid to and ask them to refund.

 

If they don't then you will need to file a dispute for non receipt of item...........as that person has nothing to send you...then escalate it to a claim if you don't get a refund.


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Kudos / Solution appreciated.
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maximusprime33
Contributor
Contributor

Thank you for your response. That is exactly what I have done. I was hoping for an easier solution....Smiley Frustrated

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