This email address is already linked to a PayPal account.

VipinVijayan
New Community Member

  I cant receive money with paypal. Everytime someone sends money its showing "CLaim your money" and when I click that and Login to my account, its saying "This email address is already linked to a PayPal account. Please log in to your account with this email address to receive the payment.".

This is happening for me for last two months.

Please anyone give me a solution for this. I am losing money.

 

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5 REPLIES 5

kernowlass
Esteemed Advisor
Esteemed Advisor

Go and find the transaction in your “my ebay” > click to the right where it says sell similar > don't fill in anything just scroll down to the payments section > look in the paypal box > is the email addy in there correct with no spelling mistakes? If so then it would have been wrong on your finished auctions so come back for more advice.




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VipinVijayan
New Community Member

Hi 

 

 Thanks for the reply. Actually this is not an Ebay Transaction.

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kernowlass
Esteemed Advisor
Esteemed Advisor

Think you need to ring customer services.

 

Click on the words "Contact us" at the bottom of paypal pages > click on the "call us" option on the left (fees "may" apply so check the cost with your phone tariff first, as you sometimes have to wait a while to connect).

When you get through don't select any options just hang on till you get transfered to an agent.




Advice is voluntary.
Kudos / Solution appreciated.
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VipinVijayan
New Community Member

Ok. I will try that also.

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Kridink
New Community Member
Hi! I have the same problem, have you had any luck resolving this with customer service?
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