Terapeak

jimsavesyouabob
Contributor
Contributor

After cancelling through paypal my money has still been taken from my account and i am not satisfied with this as it cuts into my profits is there any way to reconsile this.

Thank you in advance James.

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2 REPLIES 2

kernowlass
Esteemed Advisor
Esteemed Advisor

Do you mean you cancelled a payment as the payment was unclaimed?

 

If so then >>>

 

If you were able to cancel a payment it means the seller made a mistake with the email address on their auction and could not accept your payment.

When you pay a seller it is never instant > paypal credit the seller for you and then start the process of uploading your funds to paypal from your funding source.

This is done so you get your item more quickly.

So when you cancel that payment (as the seller can't accept it), those funds can't do a u-turn > they have to process through to paypal who will then either return them to your funding source (if you paid with a debit or credit card), or credit your paypal balance (if it was funded from your balance or instant bank transfer), but that takes a few days and sometimes up to a week.


Advice is voluntary.
Kudos / Solution appreciated.
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jimsavesyouabob
Contributor
Contributor
Thank you for the help and i mean that i cancelled my payments to terapeak but yet they have stil taken money from this month i was wondering if there was anything that could be done about i am new to paypal and so dont know my way around. sorry for being unclear. James
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