I can not log in. Stuck on a page that informs me to change my password.

[Hangmenow]

every time I try to log in to pp I get the same page informing me that someone else has tried to get in to my account and I must change my password,  I change it and go to log in and that first page comes back again. There is only so many passwords I can come up with, before I go crazy after a week of this. Please help me if you can.    Hangmenow.

[PayPal_Sophie]

Hi Hangmenow,

Thanks for posting on the Community Forum and sorry to hear about this.

I can understand your frustration with this situation. In a case like this, I would suggest deleting cache and cookies from the browser you're using before you try to log in again. If you experience the same issue, you would need to contact Customer Support by phone.

You can find our contact details by clicking the 'Contact' option at the bottom of any page when logged in.

Thanks for your understanding

Sophie