Need clarification on Known-Loss Doctrine and paypal policy.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
I have sold some items in an MMORPG to a player totaling $350.
The player's items were stolen by his ingame wife (yes, it's one of those games) and now he is asking for a refund or he wants the same items AGAIN.
I told him I was not responsible for lost or stolen items. He said there is liquidation law and Known-Loss Doctrine which says that I am supposed to refund him the items if they were to be stolen. I looked up the definition and it went over my head. Something about insurance, I never provided any sort of insurance and I had no idea they were going to be stolen.
I think he might file a dispute with paypal and I read stories where paypal actually takes the disputed amount without permission from my bank account.
I have quickly taken off my cards and bank account from my paypal account.
Does he have a case here or not? From what he is saying, I can pretty much buy anything from a store and claim it was stolen after I received it and get a refund or replacement?.. Sounds like a load of rubbish.
He says he started a dispute with paypal but I haven't received any notices yet.
I think he might be trying to fraud me. I am not sure whether to post this in Disputes and claims or Fraud,phishing,etc.

Haven't Found your Answer?
It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.
- Disputes question: tracking not showing delivery in Disputes and claims (Archive)
- How can I respond to the seller in Disputes and claims (Archive)
- PLEASE HELP!!! Buyer filed "Item not as described" claim after first filing an item not received. in Disputes and claims (Archive)
- Dispute was not ruled in my favor, but negative balance has gone back to $0.00? in Disputes and claims (Archive)