customer pay pal fee

marimalabe
New Community Member

My customer said that it showed that paypal  charged her twice for payment fee. What should I do?

Also if the customer is paying for paypal fee, do I still pay a fee to paypal when I receive money?

Login to Me Too
1 REPLY 1

sandypurins
Advisor
Advisor

PayPal doesn't charge the buyer a fee for purchase payments. Is the buyer sending you a personal payment?

 

Does the payment involve currency conversion?

Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.