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Gimhana1
Contributor
Contributor

i close my old paypal account. and create new account.but i cant add my card new account "We’re sorry, something went wrong. Please try again.'old and new account using same card.i need to add my card this account plz help.

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2 REPLIES 2

kernowlass
Esteemed Advisor
Esteemed Advisor

@Gimhana1

 

You are supposed to 'remove' all cards / bank accounts BEFORE you close an account.

If you don't then you can't use them on any future account.


Advice is voluntary.
Kudos / Solution appreciated.
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Mido1226
Contributor
Contributor

i have the same problem and i remove my card from my old account and still get

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