Duplicate payments

Georgepike
New Community Member

Hi,

 

I recently paid for a few things using my Paypal Credit account which went through fine and is now on my statement. 

 

I then started getting calls and logged on to find my Paypal balance -50 on my account. I don't know how but i've been charged twice. Once on my credit account and then again on my normal balance. theres no way i'm paying twice for something, does any have any ideas?

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PayPal_Intars
Moderator
Moderator

Hi @Georgepike,
 
Welcome to the community forum and thanks for posting.

We would love to look into this situation. Please reach out to the specialist team via email, phone or through Twitter @AskPayPal or via Private Message on our Facebook page at https://www.facebook.com/PayPalUK. They'll be happy to run through this with you in detail and get to the bottom of the issue.

 

Intars

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