Unresponsive Seller to my emails/ Item says pending still

JBWKZ528
Contributor
Contributor

I paid for two T-shirts on a website on Nov. 22 2011 and its been about 8 business days now and the status on the item is still PENDING on the website, paypal shows the payment of $26 and some change went through smoothly, so I dont know why it would say pending still. I tried to contact the seller through email so many times and I have not yet once got a response back from him. Im hoping this website isnt a scam, because it doesnt even have a number you can call, just an email address...  on the wesbsite shipping description it says will provide a tracking number as soon as payment is received and will take about 10-15 days for item.Should I be patient and wait for this item, even though the seller has not provided me any tracking # nor responding to my emails??? Whats should I DO??? Any input will help.

Login to Me Too
2 REPLIES 2

bauhaus07
New Community Member

Same thing happened here only its been about a week shy of a month. I just found this number

<removed>
 or thry this page. https://www.paypal.com/us/cgi-bin/helpscr?cmd=_help&t=escalateTab hopefully we arent going to be f-ed out our money.  : /
Login to Me Too

dandr
New Community Member

Same thing sort-of with me, and I'm trying to find a solution. Bought items on Ebay, Paypal transaction says "completed", yet on my purchase page on ebay there is an hour glass instead of the $ sign and  where it usually says, "view order transaction" it says, "view Paypal transaction" when I do that, Paypal tells me the transaction does not have a valid ID. The seller is no longer registered on ebay. I've sent several emails, no response, and to top all that, when I try to open a resolution case, ebay says i can't because the item has not been pd for!  I don't know where my money is, out in cyberspace somewhere! I can't seem to open a case anywhere, because this problem has not been addressed by ebay or paypal. And they sure have themselves protected from keeping us from contacting them. I did get so far as to get a pin # to call them, it was all automated!!! and after they asked for the item #, said it was unpaid and hung up! Paypal says its pd.AAAAARRRRRR

Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.