Possible repeated charges going to happen from smoke 51. How to stop it?

[lucianbolton]

I recently ordered an e-cig trial offer.  My trial is up tomorrow and I was looking for their phone # to order more cartridges.  I googled it ans a bunch of  "rip off report" and other stuff came up about them.  Which is weird cause I did research before I ordered and none of this stuff came up before.

Anyway, on all these sites they are talking about on the 15th day after your first order they charge your credit card numerous times for varying amounts for no reason.  I want to stop this from happening and today is the 14th day from the order.  I used my paypal card and read somewhere that you can stop it with the paypal plugin but that is gone now I guess. 

So how do I stop this company from non-stop billing me for stuff that not only I didn't order but stuff I probably wouldn't get?   Do I contact paypal and have them put a stop on it or what????  Any advice would be great.  From what I heard they can charge anywhere between $150-$300 with in just the first 2 days after the 15 day period.

[BigKahuna97]

Have you tried calling the company directly and asking them to remove you from the trial?  When they agree MAKE SURE you get a confirmation number and rep ID of who you spoke with.  If they do try to charge you, you should be notified immediately via PP about the charge.  My advice would not be to stop the charge but to have the company remove your information prior to the charge.

Hope this helps

P.S.

You would need to call them as e-mails can take days to receive a reply.

[lucianbolton]

I did call them.  Phone # is 1800 smoke51.  Or 888 smoke 51 or whatever.  lol. 

They told me to email them from their website and I did.  That was 5 days ago.  I haven't recieved any email or any acknowledgement they recieved it.  I called back and they said they never recieved anything and I'll have to do it again.  I did but according to other people on websites they will keep claiming they didn't recieve anything and will continuously charge me.

I'm just worried cause I don't have $300 in paypal or in my checking.  So if they do that I'm am **bleep**ed!  lol

[BigKahuna97]

If you are in fact that worried the last option I can think of would be to state your card or card numbers have been lost, stolen, or compromised request a new card with new numbers.  I have caught theft on my PP card in a matter of minutes thanks to e-mail notifications and my replacement card typically came within 2 weeks of reporting it.

I just can't think of a way PP would be able to block this one particular seller as trial sellers often use multiple payment processors to avoid any such blocking.

Future advice would be to only give our your credit card numbers to a website which list a physical address on it.  

[lucianbolton]

Thanks I appreciate the advice!  I've been really wanting to try the e-cig and smoker 51 seemed (in google search) to be the most reputable.  After I ordered it though for some odd reason I got a completely different google search than I did before for the same search.  lol.  I'm sure it's just a coincidence but in my original search smoker 51 was the 4th one down and in my new search with the exact words it's the first one and third one and both are postings about how they are a "scam".  It's confusing but I'm sure I'll get it figured out. 

Meanwhile if there is any other advice out there I'd appreciate it to. Thanks!

[ma16101]

First of all, you needed to do your home work.  You need to go to the E-Cig Forum, one of their first rules for a Noobie, is to NOT buy into Trial Offers, they are a total scam, ripoff.......  Second, I think someone already said this but CANCEL that card.

Good Luck to you.